Terms of service
Information Based on the Specified Commercial Transactions Law
| Shop Name | Hidemi Shimura Official Online Store |
|---|---|
| Seller Name | Hidemi Shimura |
| Representative Name | Hidemi Shimura |
| Address | 5-21-29 Kamiarai, Tokorozawa, Saitama 359-1142 |
| Phone Number | 090-9109-8566 |
| Contact | Please contact us through the contact form. |
| Product Selling Price | The product price is displayed on each product page. |
| Payment Methods | We accept payment by credit card (VISA, MASTER, American Express). |
| How to Purchase Products | Add the items you wish to purchase to your cart, proceed to checkout, and for credit card payments, your purchase will be completed after payment. For customers who wish to pay by bank transfer, please make the payment after completing the purchase procedure. We will ship within 10 business days after confirming the payment. |
| Delivery Time | We will ship within 10 business days. |
| Other Expenses Except for Products | For delivery within Japan, we will ship free of charge. For delivery outside Japan, actual shipping charges will be added to the product price. |
| Special Terms and Conditions for Returns and Cancellations | Please contact us by email or phone within 7 days after the product arrives. ※ If the deadline is exceeded, returns or exchanges cannot be accepted. ※ Shipping and refund fees for returns or exchanges due to customer convenience will be borne by the customer in full. |
Delivery and Shipping Information
Shipping within Japan is free of charge.
If you wish to ship overseas, we will add the actual shipping cost to the product price and handle it.
Please inform us via the contact form of the artwork you wish to purchase and the area you wish to ship to.
※ Shipping and reply work regarding shipping on weekends and holidays will be closed. We will respond to customers who made a purchase or inquiry on the next business day.