Legal notice

Representative: Hidemi Shimura
Location: 5-21-29 Kami-Arai, Tokorozawa-shi, Saitama, 359-1142, Japan
Phone number: 090 9109 8566
E-mail address: store@hidemishimura.com

Price: Listed on each product page

Necessary charges other than the price of the product:
Shipping is free of charge for items shipped to destinations within Japan.
Actual shipping costs will be added to the product price only if you wish to ship outside Japan.

Payment Methods and Time of Payment:
After adding the items you wish to purchase to your cart and proceeding to purchase, your purchase will be completed once the credit card payment has been completed.
If you wish to pay by bank transfer, please make your payment after the purchase process.

Product delivery time: Products will be shipped within 10 business days after confirmation of payment.

Product delivery method:
For domestic delivery, we only deliver by Yu-packet, Yu-pack or TA-Q-BIN.
For international delivery, we will ship by EMS.

Returns, defective products, and cancellations:
Please contact us in advance by e-mail or phone within 7 days of receiving your order.
*In case of product damage due to shipping, please take a picture of the condition of the package when you open it and save it for your records.
*We cannot accept returns or exchanges if the product is overdue.
All shipping and refund charges for returns or exchanges due to customer's convenience are the responsibility of the customer.

Return Deadline:
Within 7 days of receipt of goods